| Q) | Are there any hidden fees or non-qualified charges? |
| A) | Merchant Accounts.ca: There are absolutely no hidden charges. In particular, a unique and valuable aspect of our service is we have the ability to provided blended rates so there are no transaction downgrades or non-qualified charges. With this method of pricing your discount rate will never fluctuate or increase. You will pay the same low discount rate on every transaction - a feature that can save a business hundreds of dollars per month in processing costs. |
| |
| Q) | Is the payment gateway included? |
| A) | Merchant Accounts.ca: Yes the real time payment gateway is included. |
| |
| Q) | Are transactions approved in real time? |
| A) | Merchant Accounts.ca: Yes transactions are processed and approved in real time. |
| |
| Q) | Is U.S. or Canadian incorporation required? |
| A) | Merchant Accounts.ca: Canadian or U.S incorporation is not required. Any legal business entity will qualify - This includes corporations, proprietorships, partnerships, and non-profit organizations. All that you need is a business bank account in the country in which your business is located. |
| |
| Q) | What currencies can I accept payment in? |
| A) | Merchant Accounts.ca: Payment can be accepted in almost any currency from around the world. |
| |
| Q) | How long does it take to be approved? |
| A) | Merchant Accounts.ca: 5 business days. |
| |
| Q) | What is involved in the application process? |
| A) | Merchant Accounts.ca: After filling out our online pre-application form, you will download a few short documents that must be completed. It is extremely short and simple -- you can be fully approved and processing in just 5 business days. |
| |
| Q) | Is there anything else needed? |
| A) | Merchant Accounts.ca: No, there is nothing else required. We do not require business plans or any complicated paperwork for approval. |
| |
| Q) | Are there any rolling reserves? |
| A) | Merchant Accounts.ca: By default there are absolutely no holdbacks or rolling reserves. In some cases where a merchant trades a particularly high volume of transactions, or if a higher risk product or service is offered the underwriters may request a reserve. This is rare and applies to less than 10% of our clients. In these cases we will work with you to come up with a solution that will satisfy our risk requirements and at the same time work with your business model so that it will not be an imposition on your business. |
| |
| Q) | How long is money from transactions held back? |
| A) | Merchant Accounts.ca: When you process a transaction the standard settlement delay is a 7 day hold on the funds, with settlement occurring the following Tuesday. Merchants that have an established credit card processing history can request 48 hour funding. |
| |
| Q) | Where can I find a detailed listing of your rates? (Pricing information) |
| A) | Merchant Accounts.ca: You will find an overview of our service, and a listing of our rates by clicking here. |
| |
