We provide you with a payment gateway, which is one of the components of a credit card processing solution. Where the merchant account is used to receive and hold money, the payment gateway is the technical service that allows you submit a credit card transaction to be processed. An e-commerce website will send transaction requests to the payment gateway. It sounds complicated, but it's just the technical "thing" that you use, or that your website integrates into, in order to make transaction requests.
Although we provide a payment gateway as a part of our service, some merchants have a preferred payment gateway that they already want to use. For example, you might already be using a particular payment gateway and not want to make a change to your website. That is no problem because we support many popular payment gateway options such as NMI, or Authorize.net. If you already have an existing or preferred gateway you can continue using it, and we will simply provide the merchant account. This means you can get our lower rates, but won't need to make technical changes to your website. This helps to make implementing or migrating your payments to our processing service much easier.
You can be approved to begin processing in less than a week. We've worked with thousands of merchants in Canada over the past 21 years and have refined our application process to be as easy as possible.
You'll receive end-to-end support with a dedicated account manager as a central point of contact for help on any issue. Migrating to a new payment processor shouldn't have to be a challenge, and your dedicated representative will ensure the process is as easy and stress free as possible.
It's our belief that pricing should be simple, honest and easy to understand. We work constantly to educate merchants about interchange and are huge advocates for honest pricing. This is the foundational belief of our business, it's in our mission statement, and has remained that way since we first started providing merchant services more than 20 years ago.
If you have questions about discount rates, interchange, cross border fees, currency or foreign exchange fees (or anything related to the costs associated with online payments) don't hesitate to contact us.
It's easy to accept credit cards. Start by reviewing our rates to determine which package is best for you, and then submit your application form. When the application is received you'll be assigned an account manager who will walk you through the process. Approval will be completed within a few business days.