David speaks to Greg Writer, Founder and CEO of Launchcart. Greg shares some insights into how he's working to launch a new platform in the e-commerce shopping cart software space, that addresses the particular problems that new entrants to e-commerce run into. Greg explains how they are working to solve those problems, and shares some interesting business insights along the way.
AI such as ChatGPT has, at an almost unbelievably rapid pace, make people aware that it's capable of so much more, and is so much better than most people realized. It's not that dissimilar to the advent of the internet and what eventually became the dotcom bust. Everyone knew it was tremendously capable, but how do you use it? How do you use these incredible tools to improve and grow your business? In this discussion David speaks to Wojtek Hoch about how AI is changing e-commerce.
Without trust people don’t purchase. How do you build trust? How do you maintain trust? Especially if at a small company? Today, we speak to Chris Errington of Metontec to learn how to better engender, build and maintain trust, and even find out what it really means.
How do you win new customers? What is the intersection between advertising, marketing and sales? In the latest episode of the vlogcast we talk to Keith Walthers from Mad Ads interactive, who shares his expertise on the customer buying journey, and how to win more customers for your business.
The Journey is a series that tells the personal stories of business owners. Today we speak with Justin Loncaric, a career realtor and serial entrepreneur about the importance of finding the right expertise, what he learned when building his real estate team, a growing food delivery business, and his newest project helping home owners get interest free financing to perform much needed upgrades before selling their home.
Building an e-commerce website can be expensive and overwhelming. It's of those areas it's really easy to spend money. In this discussion with Josh Bartolomucci from Foxy.io, we explore how to implement e-commerce websites quickly and affordably by using low code e-commerce tools.
In our second vlogcast we talk to Simon Cooper from Hybrid Ideas about why good design is about more than being pretty. It's strategic and should be created with the intent of accomplishing a specific goal.
In our first episode we speak to Feargal Harris from Numinix. We explore many different considerations when starting an e-commerce business in 2021. Learn more about starting an online business in 2021...
It's easier than ever to build a website. That doesn't mean it's going to be an effective website. In this episode of the podcast David speaks to Ryan Thrash, CEO of MODX to talk about the importance of choosing the right platform when building your website.
David speaks to Vitaliy Naumenko of Cart 2 Cart, a shopping cart migration service that helps merchants to switch and port their data from one shopping cart software platform to another. Vitaliy shares advice not just on how to move from one shopping cart software to another, but also advice on which platforms to choose, and what to watch out for when migrating.
PCI Compliance is often perceived as complex and intimidating by business owners. David speaks to Robert Spivak at Control Gap in order to learn more about how small and mid-sized businesses can tackle their PCI compliance issues.
Merchants seeking to achieve PCI compliance will have to comply with PCI Version 4 which is the new standard landing in March of 2024. In this discussion David speaks to Robert Spivak of Control Gap to find out the big differences with PCI Version 4.
Have you ever bought something online and been surprised by the duty charged upon delivery, or even a problem getting your package through customs? David speaks to Kat Dej-Panah of Zonos about how to remove these barriers and make it easier when selling to international customers.
Merchant Profile and Discussion with CMS Intelligence
I recently spoke with Don Cormier at CMS Intelligence.
CMS Intelligence offers a revolutionary content management system that appeals to businesses of all sizes. Don tells us more about their business, and their experience with setting up a payment processing system.
David: Hi Don, thanks for taking a bit of time. Tell me about the CMS system.
Don: CMSIntelligence offers the world's first evolving technology platform for supporting websites. Put simply is the most user-friendly content management system (CMS) in the world.
David: That sounds like a very interesting project to be working on. What do you mean by it is an "evolving technology platform"?
Don: Well, are you familiar with traditional content management systems? Generally a lot of these things have to be uploaded to web servers and then installed. Occasionally updates and security patches have to be implemented after the fact. These kind of things happen frequently if it is a good content management system. However, the next level of "good" is always "better" or "the best". That's where we come in, our content management system evolves without any effort by our resellers or their customers. Our system takes complete care of all these things for them. One day you login to manage content on your website and you may notice something like it's working faster or new features have been added or modules have been improved. There is no download, upload, or anything required by the owner of the website. Their job is simply to make use of our ever evolving, super user-friendly content management system. In short, it's a highly advanced content management system that grows alongside of the businesses that take advantage of this kind of technology. We just call it "CMSIntelligence" because lets face it, you don't have to be a genius to recognize intelligence.
David: Why did you choose Merchant Accounts.ca?
Don: We chose MerchantsAccounts.ca for a few reasons. First, we wanted the best in reliability, and also a market competitive cost structure. We also found out they have an effective registration and support team that helped us to complete all the required paperwork and get our software integrated. Another reason was we're associated with another company that suggested Merchant Accounts.ca due to the positive experience they had just a few years ago.
David: Word of mouth referrals are always the best! Did you find the process of setting up the account lived up to your expectation? What was your experience like during the setup process?
Don: The people at Merchant Accounts.ca not only provided us with an incredibly effective payment processing system, but I would also have to say they are among the most effective team of service providers we've seen in a while.
David: Thanks Don, I'm glad to hear it. In terms of complexity some merchants are surprised there is an application process at all. Don't worry, I won't hijack this into a conversation about merchant industry risk. I am curious though if you found the process hard or easy to complete?
Don: Though setting up these kinds of services are genuinely time-consuming we found Merchant Accounts.ca's timeframe to be reasonable.
David: If I can some day figure out how to automate the KYC (know your customer) checks I will. I think when I dream at night I picture merchant account applications as blank sheets of paper, the merchant draws an "X" in the middle and they are approved. =) In the meantime, we do our best to make it easy for the merchants while making sure that all of the mandated security and anti-fraud checks are carried out.
Let's talk about your payment system. How are you taking your payments? Strictly online, or do you also take orders over the phone as well?
Don: Our business (being software based) is purely e-Commerce driven.
David: Did you use a pre-existing cart, or did you build your own integration?
Don: We chose to build our own system because as a company with web development roots it was very easy for us to do this. Also, as a side benefit to this our website integrates completely seamlessly into the payment gateway.
David: What were the biggest concerns you had before getting started implementing your payments solution?
Don: We needed something that was simple to implement but effective. We wanted to minimize the implementation time and costs that are normally involved in these kinds of solutions. For this reason we used the redirect method of integration so that we never actually have to capture, touch or store any sensitive cardholder data on our own webserver.
David: Any advice for folks out there that are looking for a payments solution? Or, just general thoughts or comments about operating a business with an online presence?
Don: Well, if someone is considering an e-commerce approach for your online business, it's my opinion that Merchant Accounts.ca can help. For us it was a fast, effective and secure solution. Especially for small businesses and folks new to e-commerce it is a great way to establish an Internet presence with an e-commerce transaction processing component.
David: Thanks for the kind comments Don and for taking the time to let us do a profile of your business. You have a very nice website by the way!
Anyone wanting to find out more about CMS Intelligence and the CMS platform you an find out more at www.cmsintelligence.com
David speaks to Greg Writer, Founder and CEO of Launchcart. Greg shares some insights into how he's working to launch a new platform in the e-commerce shopping cart software space, that addresses the particular problems that new entrants to e-commerce run into. Greg explains how they are working to solve those problems, and shares some interesting business insights along the way.
AI such as ChatGPT has, at an almost unbelievably rapid pace, make people aware that it's capable of so much more, and is so much better than most people realized. It's not that dissimilar to the advent of the internet and what eventually became the dotcom bust. Everyone knew it was tremendously capable, but how do you use it? How do you use these incredible tools to improve and grow your business? In this discussion David speaks to Wojtek Hoch about how AI is changing e-commerce.
Without trust people don’t purchase. How do you build trust? How do you maintain trust? Especially if at a small company? Today, we speak to Chris Errington of Metontec to learn how to better engender, build and maintain trust, and even find out what it really means.
How do you win new customers? What is the intersection between advertising, marketing and sales? In the latest episode of the vlogcast we talk to Keith Walthers from Mad Ads interactive, who shares his expertise on the customer buying journey, and how to win more customers for your business.
The Journey is a series that tells the personal stories of business owners. Today we speak with Justin Loncaric, a career realtor and serial entrepreneur about the importance of finding the right expertise, what he learned when building his real estate team, a growing food delivery business, and his newest project helping home owners get interest free financing to perform much needed upgrades before selling their home.
Building an e-commerce website can be expensive and overwhelming. It's of those areas it's really easy to spend money. In this discussion with Josh Bartolomucci from Foxy.io, we explore how to implement e-commerce websites quickly and affordably by using low code e-commerce tools.
In our second vlogcast we talk to Simon Cooper from Hybrid Ideas about why good design is about more than being pretty. It's strategic and should be created with the intent of accomplishing a specific goal.
In our first episode we speak to Feargal Harris from Numinix. We explore many different considerations when starting an e-commerce business in 2021. Learn more about starting an online business in 2021...
It's easier than ever to build a website. That doesn't mean it's going to be an effective website. In this episode of the podcast David speaks to Ryan Thrash, CEO of MODX to talk about the importance of choosing the right platform when building your website.
David speaks to Vitaliy Naumenko of Cart 2 Cart, a shopping cart migration service that helps merchants to switch and port their data from one shopping cart software platform to another. Vitaliy shares advice not just on how to move from one shopping cart software to another, but also advice on which platforms to choose, and what to watch out for when migrating.
PCI Compliance is often perceived as complex and intimidating by business owners. David speaks to Robert Spivak at Control Gap in order to learn more about how small and mid-sized businesses can tackle their PCI compliance issues.
Merchants seeking to achieve PCI compliance will have to comply with PCI Version 4 which is the new standard landing in March of 2024. In this discussion David speaks to Robert Spivak of Control Gap to find out the big differences with PCI Version 4.
Have you ever bought something online and been surprised by the duty charged upon delivery, or even a problem getting your package through customs? David speaks to Kat Dej-Panah of Zonos about how to remove these barriers and make it easier when selling to international customers.
Learn How To Lower Your Credit Card Processing Fees
If you haven't reviewed your processing costs in a while take a moment to view our rates.
My name is David Goodale, CEO at Merchant Accounts.ca. Pricing is often one of the most confusing topics in the merchant services industry. I strongly believe that flat (non-fluctuating) pricing and interchange plus pricing are the only good pricing models in the industry. If you have any questions about this article, pricing, or other questions in general about your merchant processing agreement don't hesitate to contact me. I'm always happy to help with an honest opinion, and enjoy chatting with folks from interesting businesses!
